CEVA Logistics, one of the worlds leading supply chain companies, designs and implements industry leading solutions for large and medium-size national and multinational companies. Approximately 44,000 employees in nearly 170 countries are dedicated to delivering effective and robust supply chain solutions across a variety of sectors where CEVA applies its operational expertise to provide best-in-class services across its integrated network.
CEVA offers competitive incentive packages, exceptional benefits and an exceptional culture for career building. Start your career with CEVA and build on our Foundations: Unity, Growth and Excellence. CEVA people are passionate about supply chain management.
CEVA Logistics is seeking an operations leader with proven abilities in continuous improvement, compliance, and determining and driving positive culture. This position will be accountable for leading, directing and managinginbound and/or outbound site operationsto ensureconsistent high levelservice quality and customer satisfaction,profitable, cost efficientoperations, and compliance with company policies and procedures, ISOstandards andSarbanes Oxley requirements, and other regulatory guidelines.
Lead, direct and manage inbound and/or outbound site operations to ensure that the operations staff executes service agreements at, or above the customer's standards.
Maximize profitability through superior customer service, effective and prompt communications and follow-up on all pending matters with the customer.
Plan and monitor daily staffing schedules,and adjusts accordinglyto ensureadequate staffinglevelsthat supportoperational demands and business objectives.
Manage revenue and expenses to budget constraints.
Ensure directives, rules and procedures are communicated to alloperations' staff.
Ensure safety methods, practicesand programs are implemented and maintained.
Ensure that freight is being moved in a safe and timely manner utilizingappropriate equipment and tools.
Maintain a clean, professional and safe working environmentby inspecting and scheduling maintenance, andensuring that all office and warehouse equipment isproperly accounted for and in safe working condition.
Utilize superior communications skills to motivate staff and develop effective working relationships with peers, executives and clients.
Manage and overseeadministrativefunctions to ensureall paperwork is processed efficiently and in a timely manner and meets all compliance requirements.
Train and certify new employees on all performance standards.
Personally coach,train and mentor direct reports and provide career development opportunities through trainingand quality management activities.
Conduct annual performance reviews for all staff within department.
Address all employee performance problems promptly and directly in accordance with CEVA personnel policies and procedures.
Keep abreast of emerging technology changes and innovations through formal or informal study, reading business and professional publications, networking and participation in professional organizations.
For CEVA Ground
Responsible for all facets of the facility operations, to ensure that all corporate processes and procedures are implemented and consistently followed in the running of the operation.
Responsible for developing and suggesting new operational processes that will improve efficiency and service.
Responsible to ensure that all mandated training is completed by all personnel in the facility.
Responsible to ensure that all customers receive error free, on-time service in every area that involves the facility.
Responsible to ensure that all freight moves through the hubs intact and damage free.
Responsible to help customers facing employees develop and maintain new business and customer relationships.
Responsible to train, develop and motivate employees to peak performance and growth in their knowledge and responsibilities.
Responsible to consult with and advise the HUB manager in areas regarding operational strategic, long term plans.
Responsible to monitor and control aspects for the HUB P&L directly tied to operations.
Responsible to maintain the physical facility at a world class level of appearance and functionality.
Performs other duties as assigned.
Knowledge, Experience & Skills:
Education & Certifications
High School Diploma or GED required.
Bachelor's Degree in Transportation, Logistics, Supply Chain Management preferred; or an equivalent combination of education and work experience.
Minimum five years related operational leadership experience required
Minimumthree years supervisory or managerial experience required.
Minimum four years industry experience preferred
In depth knowledge of all products, services and operations required.
Demonstrated understanding of project Management methodologies and management of multiple projects required.
Change management principles and application required.
Problem analysis and definition, risk alternative evaluation and problem resolution methods required.
Collaborative decision making skills required.
Must be able to read, write, and communicate fluently in English.
Ability to communicate and interact effectively with people from multi-functional and diverse backgrounds.
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
Ability to write reports, business correspondence, and procedure manuals.
Ability to effectively present information and respond to questions from management, employees and vendors.
Intermediate proficiency in Microsoft Office, internet, web-based and job specific software applications
Demonstrated experience in managing the financial aspects of the department (purchasing, budget preparation and review, financial reporting and monitoring expenses)
Demonstrated leadership skills in influencing departments and implementing and managing change.
Demonstrated ability to plan, organize and manage multiple projects and set priorities.
Ability to identify and understand issues, problems and opportunities; comparing data from different sources to draw conclusions
Ability to explore alternatives and positions to reach outcomes that gain support and acceptance from all stakeholders
Ability to implement operational changes to improve financial performance and operational efficiency
Ability to maintain stable performance under pressure or opposition; handling stress in a manner acceptable to others and the organization
Uses appropriate methods and flexible interpersonal style to help build cohesive team to facilitate the completion of team goals
Skilled in delegation of authority to effectively meet organizational and strategic goals
Leads by example, putting customers first. Develops and sustains positive business relationships
Licenses and Certifications:
Valid state issued Driver's License required
Forklift Driver Certification required
Other professional certifications may be required
CEVA operates in a multicultural, global environment and is a richly diverse organization operating seamlessly as one company. We aim to attract, motivate and retain the best people in our industry, whatever their background. We share the same passion to deliver world-class solutions to our customers. We have the best supply chain professionals in the industry and develop this talent in an inspiring work environment.
CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.